How spam filtering could close company
Last year I was leading of outsourcing office in Ukraine for a small US based company.Because of known reasons, my partner asked me not to use company email for looking for new employees.
I created a new small account and setup forwarding to my company mailbox. You know, it is very annoying to check a number of mailboxes - email took a few hours a day for me and I tried to simplify all what is possible. All looks to be working fine.
After some moment of time, I noticed that it is very hard to get a new persons for an interview. I checked forwarding - it worked. However, I was able to get only 1 CV with matching skills during last 3 months. I tried to post info about job openings in dozen of sources, but it also did not worked out.
finally, few guys left, and we was still not able to find new software engineers. We was so late in all our projects that our management made decision to close our office.
Today I opened www.gmail.com to delete these mailbox. And I was shocked - 291 email! With real CV and real leads! 90% of all these emails was filtered out by our company ISP provider. 82 of emails had a C# in body! Even if only 1 of 16 was a good candidate, it means at least +150% to our production forces.
As a result, too strict spam filtering cost us dozen of thousands in direct expenses and hundreds of dollars in lost profit for company. 6 of us lost job. Client projects was not done on time (I could not even imagine lost profit for our clients)...
1 Comments:
Conclusion #1: Use only original transparent services, and periodically check their quality.
Conclusion #2: Do not "overintegrate".
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